{"id":30160,"date":"2025-08-20T18:20:14","date_gmt":"2025-08-21T01:20:14","guid":{"rendered":"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/?page_id=30160"},"modified":"2025-08-21T10:29:22","modified_gmt":"2025-08-21T17:29:22","slug":"doors","status":"publish","type":"page","link":"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/doors\/","title":{"rendered":"Door Access and Repair"},"content":{"rendered":"\n<p>Access to rooms and spaces across the Fulton Schools of Engineering can involve different systems and support teams&#8211;ranging from ISAAC keyless entry to traditional keyed locks. This page is intended to clarify how access works, who manages what, and how to request access or report issues when they come up.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-card-v2 card card-vertical\" style=\"\">\n<img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/wp-content\/uploads\/sites\/22\/2021\/07\/stock-keyless-entry.jpg\" alt=\"\" \/>\n\n<div class=\"card-header\">\n\n<h3 class=\"wp-block-heading pseudo-title card-title\">ISAAC Access Requests<\/h3>\n\n<\/div>\n\n\n<div class=\"wp-block-group pseudo-title-aft is-layout-flow wp-block-group-is-layout-flow card-body\">\n<p>Access can be requested using the online ISAAC&nbsp;Request<\/p>\n\n\n\n<p>ISAAC access requests vary by campus<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex card-buttons\">\n<div class=\"wp-block-button is-style- card-button\"><a class=\"wp-block-button__link has-asu-maroon-background-color has-background wp-element-button\">Tempe Access Request<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style- card-button\"><a class=\"wp-block-button__link has-asu-maroon-background-color has-background wp-element-button\">Polytechnic Request<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style- card-button\"><a class=\"wp-block-button__link has-asu-maroon-background-color has-background wp-element-button\">Other Campus Request<\/a><\/div>\n<\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-card-v2 card card-vertical\" style=\"\">\n<img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/wp-content\/uploads\/sites\/22\/2025\/08\/ACCESS-180125-Tooker-House-00291-JO.jpg\" alt=\"\" \/>\n\n<div class=\"card-header\">\n\n<h3 class=\"wp-block-heading pseudo-title card-title\">ISAAC Special Services<\/h3>\n\n<\/div>\n\n\n<div class=\"wp-block-group pseudo-title-aft is-layout-flow wp-block-group-is-layout-flow card-body\">\n<p>ETS handles custom ISAAC requests separately<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repair ISAAC readers or doors<\/li>\n\n\n\n<li>Add a new door to the ISAAC request system<\/li>\n\n\n\n<li>Bulk access requests<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex card-buttons\">\n<div class=\"wp-block-button is-style- card-button\"><a class=\"wp-block-button__link has-asu-maroon-background-color has-background wp-element-button\">Custom Request<\/a><\/div>\n<\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-card-v2 card card-vertical\" style=\"\">\n<img decoding=\"async\" class=\"card-img-top\" src=\"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/wp-content\/uploads\/sites\/22\/2021\/12\/door.jpg\" alt=\"\" \/>\n\n<div class=\"card-header\">\n\n<h3 class=\"wp-block-heading pseudo-title card-title\">Door Keys and Keyed Locks<\/h3>\n\n<\/div>\n\n\n<div class=\"wp-block-group pseudo-title-aft is-layout-flow wp-block-group-is-layout-flow card-body\">\n<p>ASU Lock Services handles all key requests. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lost\/stolen keys<\/li>\n\n\n\n<li>Key copies<\/li>\n\n\n\n<li>Key replacement<\/li>\n\n\n\n<li>Key-control questions <\/li>\n\n\n\n<li>SAM Box Access<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex card-buttons\">\n<div class=\"wp-block-button is-style- card-button\"><a class=\"wp-block-button__link has-asu-maroon-background-color has-background wp-element-button\" href=\"https:\/\/cfo.asu.edu\/key-lock-services\">ASU Lock Services<\/a><\/div>\n<\/div>\n<\/div>\n\n<\/div><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Keyless Access Processing<\/h3>\n\n\n\n<p>Processing a new request can take up to <strong>5 working days<\/strong>, especially at the beginning of a semester. Turnaround times can vary during the school year.<\/p>\n\n\n\n<p><mark style=\"background-color:#191919\" class=\"has-inline-color has-white-color\">Student<\/mark> access expires 3 times per year and must be renewed. The renewal procedure is identical to the initial request. <\/p>\n\n\n\n<p>Automatic expiration dates for student access:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Summer<\/strong>: August 15th<\/li>\n\n\n\n<li><strong>Fall<\/strong>: December 31st<\/li>\n\n\n\n<li><strong>Spring<\/strong>: May 15th<\/li>\n<\/ul>\n\n\n\n<p>If your unit or department is interested in becoming an&nbsp;<strong>Area Manager<\/strong>&nbsp;contact <a href=\"https:\/\/search.asu.edu\/?search-tabs=web_dir_faculty_staff&amp;q=Don+Newhouse\">Don Newhouse<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p class=\"mb-2\">Repairs to ISAAC<\/p>\n","protected":false},"author":57,"featured_media":21969,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-30160","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Door Access and Repair - Engineering Technical Services (ETS)<\/title>\n<meta name=\"description\" content=\"Fulton Schools of Engineering provides support for ISAAC keyless entry systems and related door hardware across its buildings. 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