{"id":2024,"date":"2021-01-06T11:39:36","date_gmt":"2021-01-06T18:39:36","guid":{"rendered":"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/?page_id=2024"},"modified":"2025-09-09T09:32:18","modified_gmt":"2025-09-09T16:32:18","slug":"home","status":"publish","type":"page","link":"https:\/\/prod-pitchfork.fsewp.asu.edu\/ets\/","title":{"rendered":"Home Page"},"content":{"rendered":"
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Engineering Technical Services<\/span><\/h1>\n\n\n\n
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Serving and partnering with Faculty, Staff, and Students across the Fulton Schools of Engineering. Our core services include technology planning, support, and implementation.<\/strong><\/p>\n<\/div>\n\n\n\n

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IT Support<\/a><\/div>\n<\/div>\n\n<\/div><\/div>\n\n\n
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Student Learning Resources<\/h2>\n\n\n\n

Browse through our collection of services and resources designed for you on your academic journey. One of our goals at ETS (Engineering Technical Services) is to foster the academic success of every student by minimizing technological challenges that could impede learning.<\/p>\n\n\n\n

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Computer Labs<\/span><\/h3>\n\n\n\n

Hours, locations, restrictions, and details of computer labs, classroom labs, and remote access labs<\/p>\n\n\n\n

Computer Labs<\/a><\/p>\n\n\n\n

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FSE Cloud Classroom<\/span><\/h3>\n\n\n\n

Apporto virtual environment hosted in the cloud that provides Fulton students immediate access to software used in many Fulton Engineering courses directly from a browser window<\/p>\n\n\n\n

FSE Cloud Classroom<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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ASU My Apps<\/span><\/h3>\n\n\n\n

Find, learn, and request software provided by ASU Enterprise Technology to ASU Community <\/p>\n\n\n\n

ASU My Apps<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Computer Hardware Recommendations<\/span><\/h3>\n\n\n\n

View the entry-level hardware recommendations for ASU engineering students, and find links to purchase appropriate hardware<\/p>\n\n\n\n

Student Device Recommendations<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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ISAAC Door Access<\/span><\/h3>\n\n\n\n

Access to rooms and spaces across the Fulton Schools of Engineering can involve different systems and support teams\u2013ranging from ISAAC keyless entry to traditional keyed locks<\/p>\n\n\n\n

Door Access and Repair<\/a><\/p>\n\n\n\n

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Student Service Request<\/span><\/h3>\n\n\n\n

Ask a question, live chat, contact information, and tech support for ASU students<\/p>\n\n\n\n

Student Service Request<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Get Windows 11 for Free<\/span><\/h3>\n\n\n\n

Free Windows licensing is available for FSE students through ASU via the Azure Dev Tools<\/p>\n\n\n\n

Get Windows 11<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Student Device Support<\/span><\/h3>\n\n\n\n

Technical assistance with your laptop or mobile device, wireless network, viruses, etc.<\/p>\n\n\n\n

ASU Experience Center<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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FSE Computer Standards<\/span><\/h3>\n\n\n\n

FSE computer standards covering desktops, laptops, tablets, and monitors. Computer standards, procedures, exceptions process, and replacement program to meet specific goals<\/p>\n\n\n\n

FSE Computer Standards<\/a><\/p>\n\n\n\n

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Security Review<\/span><\/h3>\n\n\n\n

FSE guidance for acquiring software and hardware to fulfill appropriate security controls<\/p>\n\n\n\n

Security Review<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Business Analysis<\/span><\/h3>\n\n\n\n

Connect with a business analyst who will carefully examine both new and existing processes, and create requirement definition documents to ensure that the project scope is well-defined and agreed upon by all stakeholders.<\/p>\n\n\n\n

Business Analysis<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Web App Development<\/span><\/h3>\n\n\n\n

ETS developers build web-based software used by learners, teachers, and administrators to support a variety of FSE academic programs<\/p>\n\n\n\n

Web Applications<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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One Drive<\/span><\/span><\/span><\/h3>\n\n\n\n

OneDrive is a cloud-based service offered by Microsoft that allows you to access and collaborate on all your files from anywhere. It provides a range of features, including seamless collaboration, secure access controls, and more, all designed to help protect your work while making it easier to work together<\/p>\n\n\n\n

<\/a>One Drive at FSE<\/a><\/p>\n\n\n\n

DocuWare<\/span><\/span><\/h3>\n\n\n\n

Document storage, management, and workflow automation. Get support from ETS to use DocuWare as a store for digital signatures and documents.<\/p>\n\n\n\n

DocuWare<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Technology Planning<\/h2>\n\n\n\n

We offer technology planning resources to help you access the tools you need to deliver high-quality instruction, collaborate effectively, and use technology effortlessly. Check out our services, tools, and FSE standards and guidelines for IT services and devices.<\/p>\n\n\n\n

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Faculty, Staff, and Student Resources<\/h2>\n\n\n\n

This a collection of items that may be useful as you cultivate excellence in this next generation, encourage others in their journeys to success, learn how to think boldly, and deliver innovation that matters. You will find articles on obtaining licensing for teaching and research applications and instructions on installing software on ASU-owned computers.<\/p>\n\n\n\n

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Abaqus<\/span> <\/h3>\n\n\n\n

Abaqus is a powerful simulation software suite used for advanced finite element analysis, computer-aided engineering, and multiphysics simulations. No cost for FSE researchers.<\/p>\n\n\n\n

Abaqus<\/a><\/p>\n\n\n\n

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Cadence<\/span><\/h3>\n\n\n\n

List of courses by engineering school that use Cadence programs<\/p>\n\n\n\n

Cadence<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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QuestionPro<\/span><\/h3>\n\n\n\n

Learn about QuestionPro, an online survey tool, signup for an enterprise account free of cost with ASU credentials, and get help troubleshooting<\/p>\n\n\n\n

QuestionPro<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Research Resources<\/span><\/h3>\n\n\n\n

The Fulton Schools Research Services website provides pre- and post-award assistance, safety information and contacts in the Office of Research, Innovation and Entrepreneurship for all your needs.<\/p>\n\n\n\n

Research Resources<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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SmartSheet<\/span><\/h3>\n\n\n\n

Assistance and information about requesting and purchasing Smartsheet license<\/p>\n\n\n\n

SmartSheet<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Ansys<\/span><\/h3>\n\n\n\n

ANSYS is a comprehensive suite of engineering simulation software that enables engineers to simulate and test virtual prototypes of their designs across a range of industries. No cost for FSE researchers.<\/p>\n\n\n\n

Ansys<\/a><\/p>\n\n\n\n

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Elevate Admin<\/span><\/h3>\n\n\n\n

Faculty & staff use this tool for temporary administrative rights on a local workstation to install software and notify an IT unit<\/p>\n\n\n\n

Elevate Admin<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Qualtrics<\/span><\/h3>\n\n\n\n

Learn about Qualtrics, a cloud based survey tool formerly offered by ASU, and its free alternative, QuestionPro<\/p>\n\n\n\n

Qualtrics<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Slack<\/span><\/h3>\n\n\n\n

Collaborate and communicate remotely using slack via video chat, voice chat, file sharing, channels, and more<\/p>\n\n\n\n

Slack<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Software Hub<\/span><\/h3>\n\n\n\n

Use the FSE Software Hub to identify, locate, or gain access to computer software applicable for your role at ASU<\/p>\n\n\n\n

Software Hub<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Latest News<\/h2>\n\n\n\n